Important!
- Our Courier can NOT Deliver to PO Box. They can ONLY deliver to street address.
- Please check the delivery details you provide us with. We do not take responsibility for undelivered items due to incomplete or incorrect delivery details.
- We try our utmost to have products delivered in the required time frame. However, sometimes we need to fit in with the courier services.
- When checking out you can include some extra information in "Order Instruction/Comment" section Step 4 in check out.
No PO Box deliveries
- Our Courier can NOT Deliver to PO Box. They can ONLY deliver to street address.
Hospitals
The courier is not able to deliver to specific people or wards and can only deliver to the hospital's own internal delivery center.
Were possible please make sure you provide
- Name of the Hospital and detailed street address.
- is the recipient is a patient or hospital staff?
- and include ward number or name and floor number.
Office Buildings
As the courier will not deliver to a specific person, and often can only leave the parcel at a reception.
Were possible please make sure you provide
- Name of the Building and detailed street address.
- the recipient full name
- and include floor number.
Hotels, Motels
The courier will not deliver to a specific person, and often can only leave the parcel at a reception,
Please make sure you provide
- Name of the Hotel/Motel and detailed address.
- the recipient full name (name that the guest checked in under is required)
- is the recipient a guest or staff member?
- and include floor number and suite or room number (where possible) .
Why do you we require Postcodes
- We require a Postcode to ensure delivery in a timely fashion.
- Failure to provide us with the correct Postcode or Delivery Option will result in delays and delivery may be cancelled.
- To get help and find the correct post code please use this link